but I have seen a lot of outfits (focused mainly on company hard drives that start at $400.) Often he companies that do this will finish the job for us for $140. They will charge us about $55 to evaluate the drive and then contact us for an estimate for the recovery. We do this work in our repair shops, but find the specialty shops are better and faster than what we can do. But those drives that come unlabled in an external bay can be from an unknown manufacturer. There are technician shops that give their prices by brand of hard drive they are to work on. Part of the reason is that they have to do the recovery the first time they get access. But you have to agree to a certain fee because once they start, they do not stop until done. But in our experience, they can recover most of the data on the drive once they start. some recovery technicians list by brand and model of drive what they will charge. What a bummer! I won't be choosing a cloud backup service using WD products! What exactly is a USB drive "caddy" someone mentioned? Or, would it be best to take it intact to a place like Staples and get my files salvaged? Better than personally dismantling the drive and inserting the guts in a caddy? This failure happened today. I may return it still in the box, and opt for an offsite cloud backup for all family computers. I recently purchased a 4TB WD MyBook to connect to the router for network backup, but now I have NO/ZERO confidence in Western Digital products. I'm reluctant to use any Passport now, once burned is enough for me.
Having trouble with my wd discovery backup pro#
I connected a different/new Passport to the computer (Windows 7 Pro OS) and I got a message that it had installed the software and the drive was ready to run. I tried a new cable, I tried a new USB port, I tried connecting to a different computer. So I'm thinking about the options listed for recovery of the personal documents.
Having trouble with my wd discovery backup windows#
The Passport was also my backup drive, and had the Windows image on this drive as well.
I began to copy my photos from the drive to my C drive. Only, for about a week, I heard little clicking whirring sounds coming from the Passport. Thank you all for your help on this.Here I am with the same problem as original poster. Unfortunatley we will have to swap the drive under warranty. We have never come across this before and as I found those instructions on the web that seemed like it would solve it so I suggested it. "It was a long shot, but I thought it was worth a try. However, when I told them that I did not have a folder called "storagedevicepolicies" in MyĬomputer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ they told replied: Save these to the same place as before as ‘StorageDevicePolicies00*" My Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\StorageDevice Policies 001, 002) – for example: Everything is the same, just change ‘CurrentControlSet’ to ‘ControlSet***’ You also need to do this for the strings in any folders called ‘ControlSet***’ (* = any Digit, i.e. Then: File > Export > save somewhere useful as something like ‘StorageDevicePolicies001.reg’ Double click on the string ‘WriteProtect’ and change the ‘Value Data’ box to ‘0’ *There seems to be some spaces here in 'StorageDevicePolicies' in the text above, there shouldn't be, OK* My Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StorageDe vicePolicies Single-click on ‘My Computer’ > File > Export > save it to the Desktop (Always best to have a backup!!) Start > Run > type ‘regedit’ (without the speachmarks) > Enter For your interest I have now spoken to Western Digital via email.
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